Returns

Return policy?

We offer refunds on any defective product and exchanges on any incorrect order. All our products are of a high standard, and due to slight color changes through the screen, or sizing differences, we cannot issue refunds based on slight changes or defaults as all products are emulations of the design we put up online. 

Our refund policy is applicable for 30 days after purchase. 

Did I make a mistake on my custom text necklace?

We cannot refund custom text mistakes as they are final once sent to our manufactures. 

Changed my mind?

Once you order has been engraved or shipped, we cannot cancel or refund your order. 

Question?

If you have your concerns or your product is defective, our team will look into this for you : lavandulashelp@gmail.com 

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